Monthly Archives: February 2018

A letter sent to iiNet on 28 Feb 2018. An automated response came back straight away – we’ll let you know if and when anything more comes back. iiNet has prominently on it’s website:- Not very likely we would have … Continue reading →

Connecting with the internet has become an essential part of modern living, and, over time, we’re all going to be spending thousands of dollars on doing it. Our aim is to find the ways of doing this that suit us … Continue reading →

To deal with Google, you have to have your own Google Account. Google itself says, “One free account gets you into everything Google.” How do you create your own Google Account? This is a detailed guide as to how you … Continue reading →

Further to this post, we received a response by email from Aldi yesterday, 4 WEEKS and 3 DAYS after we sent them our letter, the first three paragraphs of which are these:- To view their email in full, use this link. … Continue reading →

As we seek to add to our skills and knowledge in the world of technology, we are, of course, constantly finding that we are being held back by not having answers to questions we’ve come up against. (Worse still, from … Continue reading →

Vodafone Australia has an ordinary email address – support@vodafone.com.au. As we’ve previously advised, if you decide to use it, some times they respond but at others they don’t, just telling you that this address is not monitored. To locate an … Continue reading →

Oops! Dealing with Vodafone Australia just went from bad to a lot lot worse. As we reported in our Vodafone – dealing with 4 post, we’d got an email from Vodafone using the support@vodafone.com.au ordinary email address and we’d been … Continue reading →

At about 4.23 pm on Monday, 12 Feb 2018, it was found again that as Vodafone users we weren’t able open the betfair.com.au website. And this time we couldn’t open the news.com.au, the theage.com.au and the afl.com.au sites either. So … Continue reading →

You can search and search on Vodafone’s website, as we did, and you won’t find an ordinary email address. But when we used their email form to send them something, we got an email back using support@vodafone.com.au, which we’ve been … Continue reading →

We believe extremely strongly that if an organisation we are thinking of dealing with has or hasn’t got an ordinary email address we can use to seek information from them and, in particular,  get help and support, that we already … Continue reading →