Author Archives: technologyquestions

One of this morning’s headlines:- Why would their customers have “taken to social media to report problems?” Probably because, knowing Telstra, they wouldn’t have any ordinary email addresses or email forms to enable customers to quickly and easily report their … Continue reading →

An account of some dealings with Telstra put together with one of our readers. In our busy lives these days we need to be dealing with organisations that have ordinary email addresses readily available, and when these ordinary email addresses … Continue reading →

This Google search result explains what Akismet is:- If you click on this link, you will be taken to an article, part of which is a section headed, “How to install and configure Akismet.” Although we are yet to check … Continue reading →

We’ve started putting together a list of people who can provide us with answers to our technology questions – so that when we come up against a technology problem or have a technology question, we can pay someone to provide us … Continue reading →

Forty years ago we were given this piece of advice which has proved invaluable over the years – “If you want to know what someone is like, get them to write something down, and/or get them to take part in … Continue reading →

A recent headline. See more in this article. It makes us laugh that the conduct for which Telstra has been fined is described as a “billing blunder.” It wouldn’t have been a “billing blunder” at all – it would have been … Continue reading →

An email sent to iiNet at Wed 25 Apr 2018 at 7.58 pm. Part of an automated response received 1 minute later. If we EVER get a reply we’ll let you know. A 22 May 2018 update: (27 days later.) No … Continue reading →

If we have a technology question to which we don’t know the answer, we have 3 alternatives:- To spend time researching out the answer to the question ourselves. To do nothing and fall further behind in our use of technology. … Continue reading →

As an aspect of working on blogs and websites over a number of years, we’re always getting emails, sometimes 2 or 3 a week, mainly from India, offering us all sorts of services – this is an example:- We’ve had … Continue reading →

In the last 10 days or so we’ve written about one of our friends who claims to have spent 12 hours on the phone with iiNet seeking help with technology problems, and the article referred to in this post, in … Continue reading →