To us the best people and organisations to deal with have ordinary email addresses readily available and are into emails, and vice versa – those who have ordinary email addresses readily available and are into emails are the best people and organisations to deal with.
To us, Wesfarmers is such an interesting example of this. According to the Wikipedia article on it, Wesfarmers has 223,000 employees, yet it has an ordinary email address readily available – firstname.lastname@example.org – which can be located by clicking on “contact” on it’s website. And various of our readers have claimed that it has people standing by who are so helpful if this email address is used to send emails seeking assistance in dealing with it and/or any of it’s subsidiaries, of which there are about 40.
Email us at email@example.com.