Telstra – dealing with 5

One of this morning’s headlines:-

Why would their customers have “taken to social media to report problems?” Probably because, knowing Telstra, they wouldn’t have any ordinary email addresses or email forms to enable customers to quickly and easily report their problems directly to Telstra.

We’re reminded of these Dilbert cartoons.

If any of our readers ever comes across a half decent response from Telstra, please send us a copy – we’d be more than happy to give it all the publicity we could.

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